Chinese General Practice ›› 2022, Vol. 25 ›› Issue (25): 3143-3149.DOI: 10.12114/j.issn.1007-9572.2022.0111

• Original Research·Primary Health Services • Previous Articles     Next Articles

The Construction of an Evaluation Index System for Operation of Fever Alertness Clinics Based on Grounded Theory

  

  1. 1. School of Public Health, Shanghai Jiao Tong University School of Medicine, Shanghai 200025, China
    2. Hongkou District Beiwaitan Community Health Center, Shanghai 200082, China
    3. Pudong New Area District Weifang Community Health Center, Shanghai 200122, China
    4. Department of General Medicine, Zhongshan Hospital, Fudan University, Shanghai 200032, China
    5. Fengxian District Fengpu Community Health Center, Shanghai 201400, China
    6. Center for Health Technology Assessment, China Hospital Development Institute, Shanghai Jiao Tong University, Shanghai 200025, China
  • Received:2022-02-14 Revised:2022-06-27 Published:2022-09-05 Online:2022-07-15
  • Contact: Jiaoling HUANG
  • About author:
    ZHU X Y, HUANG Y C, HUANG Q, et al. The construction of an evaluation index system for operation of fever alertness clinics based on grounded theory [J] . Chinese General Practice, 2022, 25 (25) : 3143-3149, 3156.

基于扎根理论的发热哨点诊室运行评价指标体系构建研究

  

  1. 1.200025 上海市,上海交通大学医学院公共卫生学院
    2.200082 上海市虹口区北外滩街道社区卫生服务中心
    3.200122 上海市浦东新区潍坊社区卫生服务中心
    4.200032 上海市,复旦大学附属中山医院全科医学科
    5.201400 上海市奉贤区奉浦街道社区卫生服务中心
    6.200025 上海市,上海交通大学中国医院发展研究院卫生技术评估研究所
  • 通讯作者: 黄蛟灵
  • 作者简介:
    朱晓燕,黄贇聪,黄倩,等.基于扎根理论的发热哨点诊室运行评价指标体系构建研究[J].中国全科医学,2022,25(25):3143-3149,3156.[www.chinagp.net] 作者贡献:黄蛟灵负责文章的构思和设计、研究的实施与可行性分析,并对文章整体负责;朱晓燕负责论文撰写;黄贇聪、黄倩、顾杰、陈海英、唐岚负责数据的收集和整理;王朝昕负责论文的修订。
  • 基金资助:
    上海市科技创新行动计划软科学重点项目(21692190200,22692192300); 国家自然科学基金资助项目(71904145); 上海交通大学医学院科技创新项目-人文社科类(WK2102); 上海交通大学中国医院发展研究院2022年度医院管理建设项目(CHDI-2022-B-31); 上海市三年公共卫生行动计划(GWV-13); 上海交通大学新进教师启动计划(19X100040062)

Abstract:

Background

In March 2020, the Shanghai Municipal Health Commission proposed that fever alertness clinics should be set up in primary healthcare institutions (community health service centers) to deal with multi-site sporadic outbreaks by the principle of local emergency disposal combined with standardized and regular outbreak control.

Objective

To explore and construct a comprehensive and standardized evaluation index system for the operation of fever alertness clinics.

Methods

Two rounds of semi-structured in-depth interviews were conducted with 10 staff from three fever alertness clinics in downtown, suburban, and peri urban locations of Shanghai, respectively, using a purposive sampling method from January to April 2021. Raw data were obtained, interview materials were collated with the aid of the ROST CM6 software, and paradigm analyses were conducted using the Charmaz constructing grounded theory. Using a purposive sampling method, 12 experts familiar with the operating characteristics of fever alertness clinics (fever alertness clinics managers, researchers from universities, scholars from related associations, health development institutes, etc.) were invited as consulting objects to answer the correspondence questionnaire for 2 rounds from May to June 2021, and the weighting of indicators at each level was determined by hierarchical analysis to check the logical consistency of indicators at all levels, the evaluation index system of operation of fever alertness clinics was finally formed.

Results

The evaluation index system for operation of fever alertness clinics, which was constructed based on the grounded theory, consisted of 5 primary indicators, 13 secondary indicators and 29 tertiary indicators. The effective recoveries rate of the two rounds of expert consultation questionnaires was 100.0%, the expert authority coefficient of the two rounds was all 0.81, Kendall's W coefficients were 0.265 (χ2=163.768, P<0.001) and 0.320 (χ2=130.323, P<0.001) , respectively. The final developed evaluation index system for operation of fever alertness clinics consisted of 5 primary indexes (functions and responsibilities, consulting room setting requirements, staffing, workflow and work specifications) , 13 secondary indexes and 25 tertiary indexes. The weights of the five primary indexes were 0.033 7, 0.056 4, 0.392 6, 0.377 8 and 0.139 5, respectively. The consistency ratio (CR) of indicators at all levels was 0.056 5、0.032 5、0.042 4 (<0.100 0) .

Conclusion

The application of grounded theory to the construction of evaluation index system for fever alertness clinics is highly operable, and the constructed evaluation index system has a certain scientific validity and application value. Follow up with the policy iterations, the evaluation index system can be further supplemented and improved with the aid of grounded theory.

Key words: Fever alertness clinics, Grounded theory, Constructivism, Evaluation index system, Construction, Community health services

摘要:

背景

2020年3月,上海市卫生健康委提出在基层医疗卫生机构设置发热哨点诊室,以局部应急处置与常态化疫情防控相结合的原则,应对疫情零星散发。

目的

探索并构建一套普适、规范的发热哨点诊室运行评价指标体系。

方法

2021年1—4月,采用目的性抽样法,分别从上海市中心城区、郊区、城郊结合地区选取1家发热哨点诊室,通过实地考察、对来自3家发热哨点诊室的10名工作人员进行两轮半结构化深度访谈,获得原始资料,借助ROST CM6软件整理访谈资料,采用Charmaz建构主义扎根理论的范式分析资料。采用目的抽样法,邀请熟悉发热哨点诊室运行特征的专家(发热哨点诊室管理者、高校研究人员、相关协会学者、卫生发展研究机构人员等)12名作为函询对象,于2021年5—6月采用专家函询法对其进行两轮函询,并运用层次分析法确定各级指标权重、检验各级指标逻辑一致性,最终形成发热哨点诊室运行评价指标体系。

结果

基于扎根理论构建而成的发热哨点诊室运行评价指标体系由5个一级指标、13个二级指标、29个三级指标组成。两轮专家函询问卷的有效回收率均为100.0%,专家权威系数均为0.81,Kendall's W系数分别为0.265(χ2=163.768,P<0.001)、0.320(χ2=130.323,P<0.001)。最终形成的发热哨点诊室运行评价指标体系由5个一级指标(功能和职责、诊室设置要求、人员配备、工作流程和工作规范)、13个二级指标和25个三级指标构成,5个一级指标的权重分别为0.033 7、0.056 4、0.392 6、0.377 8、0.139 5。各层级指标的一致性比率(CR值)为0.056 5、0.032 5、0.042 4(<0.100 0)。

结论

将扎根理论运用于发热哨点诊室运行评价指标体系的构建具有较强的操作性,构建的评价指标体系具有一定的科学性和应用价值。后续随着政策的迭代,可借助扎根理论对评价指标体系进行进一步补充和完善。

关键词: 发热哨点诊室, 扎根理论, 建构主义, 评价指标体系, 构建, 社区卫生服务